Summerclass met Jane Bozarth

Show Your Work: The Payoffs and How-to's of Working Out Loud

Companies struggle with managing organizational knowledge. Workers diligently document and report tasks and activities, but the information captured only details what is done, not how people get things done. Identifying more effective, efficient ways of capturing and sharing tacit knowledge is critical to alleviating some of these struggles. In this workshop we will look at new approaches for organizational knowledge management. What should be captured? Why? Where should it be shared, and with whom? How can better strategies support organizational effectiveness and improve productivity? What role does culture play in effective knowledge sharing practices? And what are the additional benefits to individual workers and fields of practice? How can we prevent everyone having to learn everything the hard way? You will take away:

• A plan for identifying and capturing the tacit knowledge important to overcoming organizational silos and making tacit information useful to others;
• Tools for making the “show your work” approach part of daily worker practice;
• Strategies for showing work as a way of supporting organizational learning.

Jane Bozarth (USA) has spent more than 2 decades in Learning and Development, from classroom trainer to online learning designer to eLearning Coordinator for North Carolina, USA state government.

Programma

Praktische info